Billing & Insurance

At Springfield MRI & Imaging Center, we want to assist you in coping with your financial requirements. Each health insurance company has different rules for filing claims. You may incur added expense if you fail to follow your insurer's requirements. For patients with insurance, you will be asked to pay any deductibles or co-insurance dictated by your insurance plan at time of service. Our staff will call your insurance company to get the best estimate of what you will owe for the procedure. Please remember this is just an estimate. The final patient amount owed will be determined after your insurance company processes your claim.

For more information in calculating the approximate cost of your procedure, click here

Appointments

All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.

It is extremely important for you to keep your scheduled appointment. If an emergency prevents you from keeping it, please call our office prior to your scheduled appointment time, to cancel or reschedule. This simple step will prevent unnecessary delays for all of our patients.

Documents to Bring

You will be asked to arrive before your scheduled appointment to allow time for you to complete the necessary paperwork. Please bring the following documents to your appointment:

1. Requisition/Order Form - this is the form completed by your physician ordering this exam for you.
2. Insurance Cards - you will need to bring all current insurance cards for the date of service.
3. Contact Information - Please bring all the contact information for the person responsible for payment on your date of service.
4. Payment - Payment is required at the time services are rendered if you do not have insurance. For patients with insurance, you will be required to pay any deductible or co-insurance dictated by your insurance plan at time of service. Our staff will call your insurance company to get the best estimate of what you will owe at the time of your procedure. Please remember this is just an estimate. The final payment owed will be determined after your insurance company processes your claim. We accept personal check, cash, money order, Visa, MasterCard, American Express and Discover credit cards. Financial assistance, based on need, may also be available.

Insurance

At Springfield MRI & Imaging Center, we want to assist you in coping with your financial requirements. Each health insurance company has different rules for filing claims. You may incur added expense if you fail to follow your insurer's requirements.

For patients with insurance, you will be required to pay any deductibles or co-insurance dictated by your insurance plan at time of service. Our staff will call your insurance company to get the best estimate of what you will owe for the procedure. Please remember this is just an estimate. The final patient amount owed will be determined after your insurance company processes your claim.

Pre-Certification

Many insurance companies list special instructions on the card regarding pre-certification or prior authorization for services. These instructions may require you to contact your company before your procedure (even for an emergency procedure).

If your insurance company requires a preauthorization for your procedure, our Center will work with your referring physician to obtain the authorization. However, you as the patient should always ensure that the authorization if required is obtained. This will ensure the claim will be paid in a correct and timely manner.

Check your card. If it shows you must call your insurance company for authorization, please make sure that you or a member of your family phones the company without delay. Usually, you must do so within 24 hours.

Health Insurance Plans

In most cases, Springfield MRI & Imaging Center will bill your primary health insurance company directly. If we haven't heard from your insurer after 30-45 days, we may ask for your help in contacting them. Amounts that are denied, rejected or unpaid may become your responsibility, depending on your plan type and benefits.

CareCredit 

CareCredit is the credit card exclusively for healthcare services. With low monthly payments every time you use it, you can use your card over and over for follow-up appointments or different procedures. This means you don't have to put your health on hold until you save up enough money.

CareCredit is a GE Money company that allows for patients to get the treatment they need right away:

• Pay over time, with low monthly payments
• Healthcare coverage for multiple family members
• Coverage in many healthcare practices
• Covers treatment and care not offered by insurance
• No annual fees

Medicare

If you have Medicare, we will bill it first and then bill unpaid amounts to any supplemental insurance policies you may have. All unpaid balances may become your responsibility, depending on your plan type and benefits.

Workers' Compensation

If the bill is related to treatment for an on-the-job injury or accident, we will file a claim with your employer's workers' compensation insurance carrier after authorization. Claims that are denied may ultimately become your responsibility.

Medicaid

If you have a Medicaid insurance product, we will bill in accordance with your plan's policy. If we are not listed as a provider with your Medicaid product you may be responsible for the balance.

Un-Insured Options

• For your convenience, Springfield MRI & Imaging Center accepts most forms of payment including cash, checks, Visa, MasterCard, American Express and Discover credit cards.
• Payment plans can sometimes be arranged in accordance with Springfield MRI & Imaging Center policy.

Financial Assistance for the Uninsured and Special Financial Programs

We will work with you to see if you meet requirements for special financial programs.

Insurance Plans